Move your license to a new PC
Short answer
UpdatedYour license works in the app on the PC you sign in on first. To move it to a new PC, or after reinstalling Windows, request a device reset on your dashboard under License and PC, or write to support. We reset it free of charge and confirm by email when you can sign in on the new PC.
How to move your license
Request a device reset
On your dashboard, under License and PC, select Request a device reset, pick what happened and select Send request.
Or write to support
No access to the dashboard? Use the contact form with the topic Move my license to a new PC, and include your license key or the email of your account, and what changed.
Wait for our email
We usually reply within 24 to 48 hours on business days, and confirm by email when your license is free to use on the new PC.
Sign in on the new PC
Download Frozen Tweaks on the new PC and log in with the same account.
What does Device Locked mean?
If the app says Device Locked: License is already bound to another machine., your license is still tied to the PC you used before. Nothing is wrong with your account: request a reset as above.
Before you switch PCs
Want the old PC back the way it was? Switch its tweaks off in the app, or roll back to a restore point, before you request the reset. Undo a tweak or roll back the run shows both.
Questions
Does a Windows reinstall count as a new PC?
It can. If the app says Device Locked after you reinstalled Windows or changed hardware, request a reset. Resets are free when you change PCs or reinstall Windows.
Can I use my license on two PCs at once?
No. A license works on one Windows PC at a time.
Does a reset cost anything?
No. We reset it free of charge.
Written by
Frost LIVEFounder of Frozen Tweaks, based in Hamburg, Germany. Publishes settings guides for competitive games on his YouTube channel, Frost LIVE.
Related help
- Sign-in and the 6-digit codeWhy the app needs a free account, what the 6-digit code is for, and what to do when it doesn't arrive, has expired, or the app only says Login failed.2 min read
- Redeem a license keyPaid without an account? Your license key is in the email we sent after the purchase. How to add it to a free account on frozentweaks.com and use your plan.2 min read
- Undo a tweak or roll back the runEvery free tweak has an undo switch. A few tweaks only partly undo or are one-way. The Pro one-click run is undone with the restore point it makes first.3 min read
All answers: the Frozen Tweaks help center.
Still stuck?
Write to us and we answer by email. We usually reply within 24 to 48 hours on business days.
Still stuck?
Write to us and we answer by email. We usually reply within 24 to 48 hours on business days.