Help center. Fixes for the screens you get stuck on.

Each article starts with the short answer, then the steps, with the screen you'll see rebuilt so you know what to click.

Install and first start

The boxes Windows shows before the app opens.

Windows protected your PC: running the Frozen Tweaks installer
You see: “Windows protected your PC”
Why Windows shows a blue SmartScreen box for the Frozen Tweaks installer, how to check the file is ours, and how to run it: More info, then Run anyway.
3 min read
MSVCP140.dll missing: fix Frozen Tweaks closing on start
You see: “MSVCP140.dll was not found”
Frozen Tweaks closes right after it opens, or Windows says MSVCP140.dll was not found? Install Microsoft's Visual C++ Redistributable (x64) and start it again.
2 min read

Signing in, guest keys and moving to a new PC.

Signing in, and the 6-digit code we email you
You see: “Check your email for a 6-digit code”
Why the app needs a free account, what the 6-digit code is for, and what to do when it doesn't arrive, has expired, or the app only says Login failed.
2 min read
Bought as a guest? Redeem your license key
You see: “A license key in your email, starting with FT”
Paid without an account? Your license key is in the email we sent after the purchase. How to add it to a free account on frozentweaks.com and use your plan.
2 min read
Move your license to a new PC
You see: “Device Locked: License is already bound to another machine.”
Your license works on one Windows PC at a time. New PC, new hardware or a fresh Windows install? Request a device reset on your dashboard. It's free of charge.
1 min read

Getting changes back, and a laptop that runs hot.

Turn on System Protection so Windows can make restore points
You see: “Protection: Off on your C: drive”
Restore points need System Protection. How to check it, turn it on for your C: drive and make a restore point before you change Windows settings.
2 min read
Undo a tweak, or roll back the one-click run
You see: “You want a change back”
Every free tweak has an undo switch. A few tweaks only partly undo or are one-way. The Pro one-click run is undone with the restore point it makes first.
3 min read
Laptop running hot after tweaking? Check the power plan
You see: “Hot, loud or short on battery after tweaking”
The free Optimize Windows Power Plan tweak keeps the CPU ready for games, so some laptops run hot. Switch it off, or pick Balanced after the one-click run.
2 min read

The short versions live in the FAQ on the home page. Settings are explained in the tweak catalog and the guides.

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