Bought as a guest? Redeem your license key

Frost LIVEUpdated Oct 1, 20262 min readView as Markdown

Short answer

Updated Oct 1, 2026

If you paid as a guest, your license key is in the contract confirmation email we sent after the purchase. Log in on frozentweaks.com with a free account, or create one, open your dashboard and paste the key under Redeem a license key. Then log in to the app with that account, and your plan is there.

Illustration of the Redeem a license key form on your dashboard. The number matches the steps.

How to redeem the key

Find the key
Open the contract confirmation email from Frozen Tweaks. The key starts with FT and looks like FT-XXXX-XXXX-XXXX.
Log in on frozentweaks.com
Log in with your free account, or create one. It doesn't have to use the email you paid with.
Paste the key
On your dashboard, under License and PC, open Redeem a license key, paste the key and select Redeem key.
Log in to the app again
The plan is on your account now. If the app was open, log in again so it picks the plan up.

The key doesn't work

The dashboard says That key isn't valid or was already redeemed when a character is off or the key was used before. Copy it straight from the email rather than typing it. Each key works once: after that, the plan belongs to the account that redeemed it.

Still stuck? Write to us with the topic Payment question, the email you paid with and, if you have it, the order reference from the email.

When does my access start?

As a guest, your access starts with the email that brings your license key, and your right of withdrawal then ends. Refund and withdrawal has the details.

Questions

Do I need an account to buy?

No. You can pay as a guest, and your license key arrives by email. To use it, you need a free account on frozentweaks.com.

I can't find the email with my key. What now?

Search your inbox, spam and promotions for Frozen Tweaks. Still nothing? Write to us with the email you paid with and the date of the purchase, and we'll help you find it.